Refund Policy

Video editing ek custom, time-based creative service hai. Isliye refund policy simple aur fair rakhi gayi hai — jo neeche clearly likhi hai.

1. Advance payment

50% advance project block karne ke liye liya jaata hai. Agar kaam start hone se pehle (first cut par kaam shuru hone se pehle) aap cancel karte hain, to advance ka 100% refund ho jaata hai.

2. Kaam start hone ke baad

Editing start hone ke baad cancel karte hain to jitna kaam ho chuka hai uske hisaab se pro-rata deduction ke baad baaki amount refund kar di jaati hai. Adhoora draft bhi aapko de diya jaata hai.

3. Delivery ke baad

Final video deliver hone ke baad refund possible nahi hai, kyunki service complete ho chuki hoti hai. Lekin agar delivery agreed scope se match nahi karti, to hum free revisions ke through use theek karte hain.

4. Quality issue

Agar aapko lagta hai ki quality promise ke according nahi hai, 48 ghante ke andar batayiye. Hum pehle correct karne ki koshish karenge; agar phir bhi issue solve nahi hua to case-by-case partial refund consider kiya jaata hai.

5. Late delivery

Agar humari wajah se agreed deadline miss hoti hai (client ki taraf se footage late aane ke case ko chhodkar), to aap full refund maang sakte hain.

6. Refund process

Approved refunds usi payment method par 5-7 working days ke andar process ho jaate hain. Refund request ke liye riya88yt@gmail.com par mail karein ya WhatsApp 7607967513 par message karein.